South Dakota Department of Human Services

Make a RELAY Call today!
(800) 877-1113
TTY
(800) 877-1113
Voice
(800) 877-1113
ASCII
(877) 981-9744
STS
(877) 981-9743
Spanish
(900) 230-3301
(TTY/Voice/ASCII/Spainsh)
(877) 981-2117
VCO Direct

How to make a
relay call?

1. Dial 7-1-1 from anywhere inside South Dakota, or dial toll-free (800) 877-1113 from anywhere outside the state.

2. Ask the communication assistant to dial the area code and telephone number you are calling.

3. The communication assistant will type the spoken words to the TTY user and voice the typed words back to the standard phone you are calling.

4. Speak slowly and directly to the person you are calling, not to the relay operator.

5. Remember to say "go ahead" (typed "GA" on the TTY) each time you finish your part of the conversation to let the other person know to respond.

Confidentiality and Ethics

Telecommunication Equipment Distribution Program

Singler, TTY, Captel, Flasher, Volume control

TEDP is for people who are deaf, hard of hearing, deaf-blind or speech-impaired or have difficulty communicating on the telephone. Special equipment is available at no cost to enhance telephone communication.

To be eligible for equipment:

You must be a resident of South Dakota

You must have difficulty communicating on the telephone because of a severe hearing or speech impairment. (A severe hearing loss requires the use of a TTY or volume amplifier to communicate effectively on the telephone. Severe speech impairment means a speech condition that requires the use of a TTY to communicate effectively on the telephone.)

You have existing telephone service in your home.

To get an application & certification form for TEDP, click on the name of the city closest to you, and then mail the the form to the return address on the form.

Aberdeen

Pierre

Rapid City

Sioux Falls

TEDP

All the following equipment as well as a description of each, are available for your review. For additional information about any of the equipment, please contact Relay South Dakota Outreach Services.

	Clear Sounds UltraClear HC-A55 Amplification up to 50bD; 900 MHz; Extra Loud ringer in base (90db) and handset (80db); Hearing aid compatible; Amplified 2.5mmheadset jack
	Ameriphone CL-XL40D Amplifies incoming sound up to 50dB; Four tone settings; Outgoing speech amplification up to 15dB; Extra loud ringer (90dB) with adjustable tones; Extra Loud speakerphone; Direct connect to assistive listening devices; Visual ringer; Hearing aid compatible
	Clarity CL-C4205 2.4GHztechnology; Amplifies incoming sounds up to 50dB; Adjustable volume and tone; Super load vibrating handset ringer and bright visual ring indicators; Three one-touch emergency speed dial keys; 3.5mm neckloop jack; Hearing aid compatible
	Clarity WE-C435 30dB amplification; Bright visual ringer in handset and base; 2.5mm headset jack; Neckloop compatible using 2.5mm jack when used with adapter to 3.5mm jack; large, backlit keypad; Three one-touch quick dial buttons
	Clarity CL-W425 30dB amplification; Bright visual ringer in handset and base; 2.5mm headset jack; Neckloop compatible; large, backlit keypad; Three one-touch quick dial buttons; Hearing aid compatible
	Ultratec UTI-MP225 Turbo Code & Auto ID; Locator keys on the home row for touch typists; Enhanced Acoustic Reception System “GA” and “SK” keys for convenience Built-in, 24 character printer; Bright, 20 character display; Tone or pulse dial
	Ultratec UTI-MP425 Turbo Code & Auto ID; Pre-programmed auto answer; Built-in phone ring flasher; Direct Connect with 2 phone jacks – allowing you to plug telephone ring signaler directly into the TTY eliminating need for a separate Y-jack; Locator keys on the “home” row for touch typists; Enhanced Acoustic Reception System “GA” and “SK” keys for convenience Built-in, 24 character printer; Bright, 20 character display; Keyboard dialing; Tone or pulse dial
	Plantronics MHA 100 Amplifies incoming sounds up to 24dB; Voice/sound activated; connects between phone and headset; easily connects between a mobile phone and a headset to provide mobile communications for those with a mild-to-moderate hearing loss
	Clarity C4105 Up to 40dB amplification; 2.5mm headset jack; 3.5mm neckloop jack; Adjustable volume and tone; Super loud vibrating handset ringer and bright visual ring indicators; hearing aid compatible
	Ameriphone XL45 Amplifies up to 50dB; Four tone settings; Large tilting LCD display with large font; Extra loud speakerphone; Large backlit keys; Extra loud ring (90dB) with adjustable tones; Bright visual ringer
	Clarity W1100 Certified Minimum Gain of 33dB; Amplifier “ON” button; Amplifier ringer with warble control; Amplifier “ON” visual indicator; Programmable Memory/Speed Dial keys; Emergency “Help” button; 3.5mm neckloop jack; Automatic amplifier preset/reset
	Clarity/Ameriphone XL-50 Up to 60dB amplification; Four customizable tone settings; Bright ring flasher; 95+dB extra loud ringer with adjustable volume and tone; 11 memory buttons (1 for emergency); DCP activated when Boost is turned on (automatically turns off when the handset placed back in cradle); hearing aid compatible
	Clarity JV-35 Amplifies incoming sounds up to 37dB; Adjustable volume and tone control; Electronic voice repeats each number as it is dialed; 3 one-touch dedicated programmable emergency memory buttons with Braille characters; Adjustable volume and tone control; Extra loud ringer; Visual ring flasher; Neckloop compatible
	Clarity/Ameriphone XL40 Amplifies incoming sounds up to 43dB; 95+ dB super loud ringer; Adjustable incoming volume and tone control; Amplifier can be set to turn on automatically or manually when you lift the handset; Visual ring indicator and extra loud ringer volume; Large, backlit keypad; 12 memory buttons for one-touch speed dialing; Redial, Hold and Flash buttons, hearing aid compatible
	Geemarc AMPLI500 Standard volume control offers 30dB with amplification up to 40dB with handset boost button for another 10dB gain; Caller ID with large LCD display; Amplified Speakerphone; 95dB loud ringer; audio jack for headset or neckloop; Hearing aid compatible
	Clarity/Ameriphone XL30 Amplifies incoming sounds up to 30dB; Adjustable incoming volume and tone control; Automatically resets volume when you hang up; returns to amplified setting with a push of a button; Audio jack for direct connection to assistive listening devices; Visual ringer indicator and loud ringer volume; Large, contrast keypad, hearing aid compatible
	Panasonic TCA86 Reversible for wearing on either ear. Adjustable, noise-canceling boom microphone. Works with either 900Mhz or 2.4Ghz phones
	Sonic Alert TR75 Lamp on/off button, allowing use of lamp to be used for signaling and room lighting
	Clarity WR100 Adjustable volume up to 25 dB; Adjustable ring tone up to 95 dB; Built-in visual ringer light; Short 8 inches and long 6 foot telephone cords to be included; Built-in surge protection
	Clarity Ringer SR100 Extra loud ringer with a ring volume up to 95dB. Line powered; Adjustable ring tone and volume
	Sonic Boom SBT425SS Sonic Boom Alarm Clock. Built-in telephone signaler; flashing alarm light; Hi/Low display dimmer; full featured alarm clock with telephone signaler; Built-in flashing lights with sound and vibration notification; Loud, 113dB adjustable tone and volume
	Sonic Boom SB300SS Sonic Boom Alarm Clock. Extra large 1.8 display; Loud, 113dB adjustable tone and volume; Sound and vibration notification only
	Sonic Boom SBR350SS Sonic Boom Alarm Clock. Large display; AM/FM radio; Hi/Low display; Loud 113dB adjustable volume and tone; Extra loud pulsating audio alarm; Extra large 1.8 display; Sound and vibration notification only
	Sonic Boom SB1000SS Sonic Boom Clock with Bed Vibrator; Adjustable LED display; Adjustable alarm up to 98dB; Adjustable volume and tone controls; On/Off switch to use a lamp as a reading light
	TEC Philmore TEC29B Y-jack that allows for 2 phone cords to share a single phone jack



Photographs provided courtesy of Harris Communications and equipment manufacturers.