South Dakota Department of Human Services
Make a RELAY
Call today!
(800) 877-1113
TTY
(800) 877-1113
Voice
(800) 877-1113
ASCII
(877) 981-9744
STS
(877) 981-9743
Spanish
(900) 246-3300
(TTY/Voice/ASCII/Spainsh)
(877) 981-2117
VCO Direct

How to make a
relay call?
1. Dial 7-1-1 from anywhere inside South Dakota, or dial toll-free (800) 877-1113 from anywhere outside the state.

2. Ask the communication assistant to dial the area code and telephone number you are calling.

3. The communication assistant will type the spoken words to the TTY user and voice the typed words back to the standard phone you are calling.

4. Speak slowly and directly to the person you are calling, not to the relay operator.

5. Remember to say "go ahead" (typed "GA" on the TTY) each time you finish your part of the conversation to let the other person know to respond.

 

Confidentiality and Ethics

Telecommunication Equipment Distribution Program

Singler, TTY, Captel, Flasher, Volume control

 

TEDP is for people who are deaf, hard of hearing, deaf-blind or speech-impaired or have difficulty communicating on the telephone. Special equipment is available at no cost to enhance telephone communication.


To be eligible for equipment:

  • You must be a resident of South Dakota

  • You must have difficulty communicating on the telephone because of a severe hearing or speech impairment. (A severe hearing loss requires the use of a TTY or volume amplifier to communicate effectively on the telephone. Severe speech impairment means a speech condition that requires the use of a TTY to communicate effectively on the telephone.)

  • You have existing telephone service in your home.

To get an application & certification form for TEDP, click on the name of the city closest to you, and then mail the the form to the return address on the form.

Aberdeen

Pierre

Rapid City

Sioux Falls

TEDP


Amplified Phones
Dialogue Cordless CL-40 Ameriphone Dialogue XL-30
Walker 900 Cordless Ameriphone Dialogue XL-40
Vtech Cordless Ameriphone Dialogue XL-50
Speakerphone Ameriphone Dialogue VCO
Uniphone 1000 Uniphone 1140
Clarity W-1100/1000 Other (Specify):
Ultratec Captel  

 

Add on Products

Mini Print 425 Superprint Pro 80 LVD
Superprint 4425 Ultratec EZ Com Pro
Miniprint 225 Other (Specify):

TTYs

Super Loud Ringer (SR 100) Dual Jack
Super Alert Signaler (TR 55) Batteries



All the following equipment as well as a description of each, are available for your review. For additional information about any of the equipment, please contact Relay South Dakota Outreach Services.

Image - Clarity CL-W425 Clarity CL-W425

  • Clarity Power Technology
  • Up to 30dB amplification
  • 2.5mm headset jack
  • Bright Visual ringer in handset and base
  • Large, backlit dial pad
  • Hearing aid compatible


Image - Amer C440 Cordless Amplified Phone Amer C440 Cordless Amplified Phone

  • Up to 30dB amplification
  • Volume Control
  • Boost button turns amplification on and off
  • Call Waiting Caller ID with 50 name and number memory
  • Handset ringer On/Off option
  • Bright visual ringer in base and handset
  • Large, backlit keypad
  • 3.5mm neckloop jack
  • 2.5mm audio output/headset jack
  • Hearing aid compatible


Image - Amplified Emergency Connect Phone Amplified Emergency Connect Phone

  • Remote-dial emergency contact numbers: 6
  • Number of attempts to dial emergency numbers: 2 cycles
  • Emergency number displayed during dialing on Caller ID screen
  • Custom message record time: maximum 10 seconds
  • Wireless remote: 66 feet (20m) range (wrist strap and lanyard included)
  • Remote audio monitoring
  • Amplification: adjustable up to 52dB
  • Speech output amplification: up to 12dB
  • Speakerphone
  • Amplification boost button
  • Amplification reset overide
  • Adjustable tone control
  • Strobe light ring flasher
  • Super loud ringer: 95+dB
  • Amplified 2.5mm and 3.5mm jacks
  • Hearing aid t-coil compatible
  • Ringer tone control
  • Ringer volume control
  • Caller ID/Call Waiting and phone book with 99 name and number storage
  • Auto-on-hook/automatic hangup after eight minutes


Image - Compact/C TTY Compact/C TTY

  • Auto ID
  • Acoustic use or with built-in audio jack
  • TTY Announcer
  • Works with cellular or cordless phones


Image - AmeriPhone Q90D Digital Cell Phone Compatible TTY Amer Q90D Digital Cell Phone Compatible TTY

  • Works with the new digital cellular phones that are TTY-compatible for true mobility and convenience
  • Lightweight and compact, this TTY is ready to go anytime
  • Built-in text answering machine with remote message retrieval
  • Plugs into many cordless phones (connecting cord included)
  • 32K conversation and incoming message memory
  • Built-in microphone for Hands-Free Voice (VCO) calls
  • Full-size keyboard with 68 keys for typing ease
  • 24 number memory dialing directory
  • Long-lasting rechargeable batteries with AC adapter (included)
  • Can be used with Q90® mini-printer and LVD (Large Visual Display)


Image - Dialogue Cordless CL-40 Dialogue Cordless CL-40

Our Dialogue CL40 telephones not only make the incoming sounds much louder, clearer and easier to understand, they also offer you the mobility and convenience you've always wanted in a cordless phone. Now, you can hear every word, loud and clear, anywhere in your home.

  Walker 900 Cordless

Finally a cordless telephone designed for people with partial hearing loss. This 900MHz telephone is not only designed with volume control, but also enhances the volume of the high-frequency sound. This allows people to distinguish words that sound similar, like "chair" and "stair." It also clarifies high pitch voices like women and children.

  Vtech Cordless

VTech has designed a versatile, all-inclusive 5.8GHz cordless phone system for Vonage? VoIP broadband service. Vtech's system includes a Vonage Phone Adapter (plus CD-ROM software) that connects to your PC and your DSL or two-way cable modem (with Ethernet port) so you can use Vonage to make and receive phone calls over the Internet very inexpensively. (Vonage service is sold separately at www.vonage.com.)

VTech system includes two cordless handsets (each with plug-in charging cradle); handsfree speakerphone capability; a built-in phonebook for up to 50 entries; and handset-to-handset "walkie-talkie" page-and-talk communication. Your purchase also comes with two NiMH battery packs, three AC adapters, two Ethernet cables, two belt clips and two wall mounts.

The Vonage adapter stands 6 1/2" x 2 1/4" x 4 3/4". Each hand-set is 7" x 2" x 1 1/4"; each is powered by a NiMH battery pack (included). System is expandable to four handsets; additional handsets are available (VN925, $49.95 each). One-year warranty.

Image - UNIPHONE 1000 UNIPHONE 1000

The UNIPHONE is an exciting new concept in TTYs, combining a telephone, TTY and amplified phone - all in one! Now, people who are deaf, hard of hearing, or hearing can all share one phone. It's the phone your whole family will enjoy. A full-featured TTY, the UNIPHONE includes a bright 2-line display and a comfortable keyboard to make TTY conversations easy. Its attractive, modern design complements any room or office. It is perfect for making Voice Carry Over (VCO) calls. With VCO, you speak directly to the other person and read their typed responses on the display. VCO calls can be made through a toll-free relay service, or directly between UNIPHONE users for absolute privacy. In a similar way, people who cannot speak can make Hearing Carry Over (HCO) calls. Turn up the volume on the amplified handset to the most comfortable setting.

Image - Clarity W-1100 Clarity W-1100/1000

Clarity amplified corded telephone- Clarity technology makes words louder AND clearer (can be turned on/off)- Extra loud ringer- Bright visual ring indicator - Clarity control slide bar (adjusts amplification level of high frequency sounds)- Hearing aid compatible- Failsafe power failure operation (maintains 25dB of frequency amplification when electrical power goes out- without the use of batteries)- Incoming sound can be increased up to 33dB- Customizable ringer (volume and frequency adjustable)- One touch emergency help button - 10 Memory keys (for numbers up to 32 digits)- Redial/hold/flash/mute- White with large black buttons- Wall mountable- 3.5mm jack for assistive listening devices.

Image - Ameriphone Dialogue XL-30 Ameriphone Dialogue XL-30, 40
  • Amplified Corded Phone
  • Designed For People With Moderate To Severe Hearing Loss
  • Adjustable Amplification Up To 30 dB
  • Tone Control
  • Boost Outgoing Speech Up To 15 dB
  • Bright Ring Flasher
  • Loud 85+ dB Ringer
  • Easy-To-See Oversized Keypad Buttons


Image - Ameriphone Dialogue XL-50 Ameriphone Dialogue XL-50
  • Amplified Corded Phone
  • Designed for People w/ Moderate to Severe Hearing Loss
  • Powerful Adjustable Amplification Up To 48+ dB
  • Tone Control
  • Bright Ring Flasher
  • Super Loud 95+ dB Ringer
  • Easy-To-See Oversized Keypad Buttons


Image - Ameriphone Dialogue VCO Ameriphone Dialogue VCO

Designed for people with severe hearing loss/deafness that still want to use their voice, the Dialogue VCO is one of the most versatile phones designed. It is a powerful amplified, hearing aid compatible phone which allows you to make VCO calls. For people with severe hearing loss or who are deaf, VCO calls can be made through the local TTY relay service. VCO allows you to speak to the other party and read their incoming message on the VCO phone?s screen. Designed for people with severe hearing loss/deafness that still want to use their voice.

Image - UNIPHONE 1140 UNIPHONE 1140

The UNIPHONE is an exciting new concept in TTYs, combining a telephone, TTY and amplified phone - all in one! Now, people who are deaf, hard of hearing, or hearing can all share one phone. It's the phone your whole family will enjoy. A full-featured TTY, the UNIPHONE includes a bright 2-line display and a comfortable keyboard to make TTY conversations easy. Its attractive, modern design complements any room or office. It is perfect for making Voice Carry Over (VCO) calls. With VCO, you speak directly to the other person and read their typed responses on the display. VCO calls can be made through a toll-free relay service, or directly between UNIPHONE users for absolute privacy. In a similar way, people who cannot speak can make Hearing Carry Over (HCO) calls. Turn up the volume on the amplified handset to the most comfortable setting.

The UNIPHONE 1140 answers calls with your personalized greeting, and takes TTY messages when you are unavailable. The 8K memory lets you save and review auto-answer messages, conversations and your personalized greeting. Ten speed dial locations let you reach frequently-called numbers with the touch of a button. It even includes special keys to store emergency phone numbers.

CAPTEL

  • Powerful amplified telephone that includes written, word-for-word captions of everything the caller says.
  • CapTel users place a call in the same way as dialing a traditional phone.
  • Ideal for anyone with some degree of hearing loss, who finds it difficult to understand telephone conversations.
  • Powerful amplification with maximum volume boost (up to 35 dB).
  • Ability to review captions during or after a call (500 lines of memory can be reviewed after hanging up).
  • 5-line contrast-controlled liquid crystal display (LCD) screen.
  • Can be used in 1-line mode (standard) or in 2-line mode (optional) with two telephone lines for additional capabilities.
  • For more information on CAPTEL, Captel website
  • To order a second CAPTEL phone, (Order Form)
Image - MINIPRINT 425 MINIPRINT 425

Simple yet sophisticated, the MINIPRINT 425 includes advanced capabilities that are already programmed for you, making TTY conversations easier than ever. This attractive TTY features direct connect with two telephone jacks. Auto-answer takes calls for you and prints messages when you are unavailable. A built-in ring flasher notifies you of incoming calls and interruption requests. It includes Turbo Code, which lets you control the speed of your conversations. With Turbo Code, you can enjoy real-time conversations with no delays. You can also interrupt one another.

Image - SUPERPRINT 4425 SUPERPRINT 4425

The Superprint 4425 TTY is loaded with features. Has all the features of MiniPrint 425 plus:
  • Programmable auto-answer
  • Remote message retrieval of messages in auto answer
  • Huge 32K memory stores memos, conversations and telephone numbers
  • Personal phone directory storage
  • Programmable Relay Voice Announcer: When a hearing person calls, Superprint 4425 can send a voiced message telling them they have reached a TTY and should use a relay service
  • Built in clock with time/date printing
  • Greeting key for easy one touch sending of greeting message


Image - MINIPRINT 225 MINIPRINT 225

A basic unit, the MINIPRINT 225, is available for acoustic use only.

FEATURES:
  • Built-in, 24-character printer
  • 3 selectable print sizes
  • Turbo Code
  • Auto ID
  • Baudot code (45.5 baud)
  • Computer-style keyboard
  • Sticky key feature (for single-handed typing)
  • Convenient GA/SK keys
  • 1-year limited manufacturer's warranty


Image - Superprint Pro80 LVD Superprint Pro80 LVD

The Superprint Pro80 LVD is ideal for people with low vision. It has all the same great features as the Superprint Pro80 but with a larger display. A large one-line, 20-character display is built right into the TTY!

Image - Ultratec EZcom Pro Ultratec EZcom Pro

Intended for direct-connect use only, the EZcom Pro is one of the first TTYs that does not have acoustic cups. Just plug it into a standard analog telephone line and you have a TTY at your fingertips!

Simple to use anywhere and small enough to carry with you, the EZcom Pro offers the latest technology, including Turbo Code for a more natural, back-and-forth feel to your calls. The EZcom Pro can be plugged into an existing telephone, or used in place of a telephone.

Image - HT-CSCL1 Clear N Loud Phone Ring Signaler Clear N Loud Phone Ring Signaler

  • Large, bright strobe flashes with signal tone
  • Adjustable tone and volume
  • Vibrator not included
  • Wall-mountable


Image - Crystal Tone Ringer Crystal Tone Ringer

  • Visual signal light
  • Increase ring volume up to 95dB
  • Adjustable ring and tone
  • Ringer on/off
  • Selectable ring patterns
  • Plugs into standard analog telephone line or can be installed separately


Image - Sonic Alert TR75 Deluxe Telephone Ring Signaler Sonic Alert TR75 Deluxe Telephone Ring Signaler

  • Has a lamp on/off button, allowing use of a lamp to be used for signaling and room lighting.


Image - Clarity WR100 Ring Signaler Clarity WR100 Ring Signaler

  • Extra loud ringer up to 95dB
  • Adjustable ring tone and volume


Image - Y-Jack, 3-way Jack,  5-way Jack Y-Jack, 3-Way Jack, 5-Way Jack

  • Choose from the Y-Jack (2 phone cords sharing a single phone jack); the 3-way Jack; or the 5-way Jack.


Image - Super Loud Ringer (SR 100) Super Loud Ringer (SR 100)

Never miss a call again!! This Super Phone Ringer generates a loud ring to let you know when a call comes in. It comes with an adjustable super loud ringer that goes up to 95 dB and an adjustable tone control to best suit your hearing. It has an easy plug-in connection and is powered by your phone line. Battery is needed.

Image - Super Alert Signaler (TR 55) Super Alert Signaler (TR 55)

Best used in rooms that will use a separate lamp for normal room lighting as the lamp plugged into the TR 55 can only be used for signaling. The TR 55 sends a signal to all Sonic Alert remote receivers. If you need more than one light to flash, simply use remote receivers in other rooms.

  Dual Jack
Photographs provided courtesy of Harris Communications.
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